Refund Policy

01 General Refund Conditions

• A refund request must be submitted in writing through the registered email address or contact number of the applicant.
• The applicant must provide their full name, registration or enrollment number, payment receipt and transaction ID.
• Submission of a refund request does not automatically guarantee approval.
• Every request will be reviewed according to the service status and payment records.

02 Eligible Refund Cases

A refund may be considered in the following cases:

• The same payment was deducted more than once for the same application or service.
• Payment was completed, but the transaction failed and the service was not activated.
• A course, workshop, examination or event was cancelled by the organization.
• Payment was received after the service had already been officially closed or withdrawn.
• An incorrect excess amount was received and verified in the official payment records.

03 Non-Refundable Payments

Except where a duplicate or incorrect transaction has been confirmed, the following payments are generally non-refundable:

• Application, registration and enrollment fees.
• Examination, re-examination and late fees.
• Certificate, marksheet, verification and document processing fees.
• Admission fees after enrollment has been confirmed.
• Course or training fees after access, study material, classes or services have started.
• Payments made for workshops or events after the booking has been confirmed.
• Fees paid due to an applicant's incorrect selection, incomplete documents or failure to attend a course, event or examination.

04 Course or Training Cancellation

If an applicant wishes to cancel a course or training registration before the service starts, the request may be reviewed by the organization. Administrative, registration, payment gateway and processing charges may be deducted from any approved refund.

Once course access, classes, study material, training sessions or other services have been provided, the paid amount will not normally be refundable.

05 Examination and Certificate Fees

Examination, re-examination, certificate, marksheet, verification and document processing fees are non-refundable once the application has been submitted or processed.

If the organization cancels an examination or is unable to provide the paid service, the applicant may be offered a revised date, fee adjustment or refund, depending on the circumstances.

06 Duplicate or Failed Transaction

In case of a duplicate deduction or failed transaction, applicants should first verify their bank statement. If the deducted amount is not automatically reversed, a refund request may be submitted with:

• Applicant name and registered mobile number.
• Registration or enrollment number.
• Payment date and amount.
• Transaction ID or payment reference number.
• Screenshot or copy of the bank statement.

07 Refund Processing Time

After approval, the refund will normally be initiated within 7 to 10 working days. The final credit time may depend on the bank, card provider, UPI service or payment gateway.

Approved refunds will normally be returned to the original payment method. Where this is not possible, verified bank account details may be requested.

08 Payment Gateway and Bank Charges

Payment gateway fees, bank charges, convenience charges, taxes or other third-party processing charges may be deducted from the refundable amount, wherever applicable.

09 Refund Request Procedure

• Contact the organization using the email address or mobile number provided below.
• Mention “Refund Request” in the email subject or message heading.
• Attach the payment receipt and transaction details.
• Clearly state the reason for requesting a refund.
• Allow the organization sufficient time to verify the payment and service status.

10 Policy Changes

SARVSHI INTERNATIONAL BOARD OF YOGA reserves the right to update or modify this Refund Policy when required. The revised policy will become effective after publication on the official website.

Refund requests will be evaluated according to the policy applicable on the date of the relevant payment or service request.